Ticketing management / support desk management with struts, spring and hibernate

Here are the screenshots I promised in my earlier post.

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Report of the tickets-more filters to be added

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Details of a ticket and the provision to add the follow-ups if any.

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Historic report of the followups for the selected ticket.

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Screen to add a ticket

Delivery 1 is completed yesterday. Lets wait for next release for more features.. Stat tuned!

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